Digitalisation of employee background check processes can transform HR functions

 The pandemic’s effect on organizations continues to challenge human resource (HR) functions and has made the use of technology assets and tools for employee background checks a priority, finds a new report. According to EY Forensic & Integrity Services’ report, ‘Digital transformation drives employee background checks in the new normal’, 72% of the respondents said technology can be leveraged to digitize records, 66% highlighted its use for preliminary assessment of employee credentials and 56% pointed to automating processes.

 A rising trend of negative background verification is concerning, with 96% stating that they experienced failures in up to 10% of the background checks conducted on existing or new employees. Disruption during the Covid-19 lockdown proved onerous as traditional practices were inadequate when onboarding new hires. Almost seven in 10 respondents faced challenges in completing background verifications during the lockdown while only three in 10 leveraged technology tools as an alternate mode of verification.

The lessons learnt from the current crisis outline a dire need for a dynamic and automated work model for talent teams. While business continuity and employee safety has been the core focus, leaders need to pivot and recraft HR strategies, right from the fundamentals of hiring to virtual onboarding, training, and skilling their employees, said Arpinder Singh, global markets and India leader, Forensic & Integrity Services, EY. The adoption of next-generation technologies for employee background checks will be invaluable, can enable to hire deserving and ethically sound individuals quickly and at the same time, protect organizational culture and reputation, Singh added Employees are the keystone of organizations and recruiting the right candidate for the right role is vital.

 Implementing a holistic employee background check process is not just good practice but a smart, prudent and safe way to chart out an ethical future for organizations. New age and innovative technological tools can help strengthen this process and enhance the efficiency of HR functions, said Vivek Aggarwal, partner, Forensic & Integrity Services, EY. EY Forensic & Integrity Services conducted a survey with over 115 senior HR executives from Indian and multinational corporations.

 The report reveals the trends observed risks and ramifications of hiring candidates without an adequate background check and leading practices that may be considered by companies.


Source:  Economic Times



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