Flexibility in the workplace is important for a frontline employee

A flexible work environment is high on employees’ lists. And not just for full-time workers.

More flexible working hours in frontline jobs are urgently needed, according to our poll. And it's not simply a matter of hours. Better work-life balance, more weekend time, and longer hours on fewer days are all possibilities.

Furthermore, according to Gartner, nearly half of frontline workers want more flexibility in terms of when, where, and how they work, but just a third of the workforce has it.

Introducing shift scheduling technology is one way HR leaders are addressing this. Employees can now access shift schedules from anywhere using these mobile apps. Frontline workers can also utilize these technologies to find someone to swap shifts within a pinch and get immediate approval from their boss.

Not to mention the fact that distributed workforces are here to stay. Employees need flexible ways to stay connected, whether it's a hybrid, remote working, frontline, or any combination in between.

Platforms for mobile productivity and collaboration are now available.

These days, HR departments must cover a lot of terrains. As a result, an increasing number of HR departments are utilizing flexible workplace solutions to engage with all employees about crucial issues.

Like:

Employee benefits

Health and safety protocol changes

Shift schedule changes

Learning and development opportunities

Mental health and employee wellbeing tips

HR departments can use these open communication channels to guarantee that the correct information reaches the right personnel via the most efficient methods. As a result, when frontline employees indicate they want more context, communication, and clarity from their bosses, HR leaders are responding.

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